Privacy Policy

Arrow Tank (“Arrow Tank,” “the Company,” “we,” “us,” or “our”), is a company committed to protecting the privacy and security of your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you what information we collect, how we use it, and what rights you have to it. If there are any terms in this privacy policy that you do not agree with, please discontinue the use of our Site and services.

This privacy policy applies to all information collected through our websites (such as arrowtank.com) or through any related services, sales, marketing, or events (we refer to them collectively in this privacy policy as the "Services").

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.


What information do we collect?

This Site collects two general types of information:

Information you voluntarily provide to us, including personal information you provide through the Contact Us page such as your name, phone number, email address, and other contact and personal information.

Information we collect automatically, such as site usage data collected through cookies and server logs, which can include your IP address, browser type, and other similar data.

While performing the Services we may collect several types of information:

  • Information regarding your name, position, company name, email address, phone number for sales and marketing activities to foster business opportunities; and

  • Information to carry out our obligations defined by contracts with our vendors and suppliers which can include your name, business name, business address, position information, and other similar data.


How will your information be shared?

We only share information with your consent, to comply with laws, to provide you with Services, to protect your rights, or to fulfill business obligations.

We may process or share data based on the following legal bases:

Consent: We may process your data if you have given us specific consent to use your personal information for a particular purpose.

Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our agreement.

Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, threats to safety, illegal activities, or litigation matters.

More specifically, we may process or share your data in the following situations:

Vendors, Consultants, and Other Third-Party Service Providers:
We may share your data with third-party vendors, service providers, contractors, or agents who perform services on our behalf and require access to such information to do that work. Examples include payment processing, email delivery, hosting services, and marketing efforts. Unless described in this Policy, we do not share, sell, rent, or trade your information with third parties for their promotional purposes.

Business Transfers:
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We do not sell your personal information.


Do we use cookies and other tracking technologies?

We use cookies to access or store information.


How long do we keep your information?

We will only keep your personal information for as long as necessary for the purposes set out in this Privacy Policy unless a longer retention period is required or permitted by law.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. If deletion is not immediately possible (for example, because your personal data is stored in backup archives), we will securely store your information and isolate it from further processing until deletion is possible.


How do we keep your information secure?

We have implemented technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website or Services is at your own risk. You should only access the website and Services within a secure environment.


Do we collect information from minors?

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 years old or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services.

If we learn that personal information from users under 18 years of age has been collected, we will deactivate the account and take reasonable measures to delete such data promptly. If you become aware of any data we have collected from children under age 18, please contact us at privacy@arrowtank.com.


What are your privacy rights?

If you are a resident in the European Economic Area and believe we are unlawfully processing your personal information, you have the right to complain to your local data protection supervisory authority.


Data Incidents

A privacy incident occurs when there is unauthorized access to or collection, use, disclosure, or disposal of personal information. You will be notified about data breaches when Arrow Tank believes you are likely to be at risk of serious harm or when we are otherwise required to do so by applicable law.

If Arrow Tank becomes aware of a security incident that results in unauthorized access, use, or disclosure of personal information, we will promptly investigate the matter and notify you and, where appropriate, government agencies as required by applicable law.


Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature. Because no uniform standard for recognizing and implementing DNT signals has been finalized, we do not currently respond to DNT browser signals. If a standard is adopted in the future, we will update this privacy policy accordingly.


Do California residents have specific privacy rights?

Under California Civil Code Section 1798.83 (“Shine The Light” law), California residents may request information about personal information disclosed to third parties for direct marketing purposes once per year and free of charge.

Additionally, under the California Consumer Privacy Act (CCPA), California residents have the right to:

  • Request access to personal information we collect about you

  • Request deletion of your personal information

  • Request correction of inaccurate information

  • Receive information about the categories of data collected and shared

  • Not be discriminated against for exercising your privacy rights

To exercise your rights, please email privacy@arrowtank.com.

We may require sufficient information to verify your identity before granting access or deleting information.


Do we make updates to this policy?

We may update this privacy policy from time to time. An updated “Revised” date will indicate the updated version, which becomes effective when posted to our website. We encourage you to review this policy periodically.


How can you contact us about this policy?

If you have questions or comments about this policy, you may contact us by email at:

privacy@arrowtank.com


How can you review, update, or delete the data we collect from you?

You may request access to, correction of, or deletion of your personal information by emailing:

privacy@arrowtank.com

We will respond to your request within 30 days.